Telehealth usage booms among the elderly.

September 22, 2020

Telehealth is finally getting its moment in the spotlight, with encouraging results. Especially among the elderly, Parks Associates reported that telehealth usage has grown to 30% this year, compared to just 6% in 2019. Older patients surprisingly rated their telehealth experience “very good to excellent." Almost 50% noted that their video-based sessions resolved their issues to their satisfaction. And for more than half, 2020 was the first time they ever used video chat. They may never look back.

While telehealth won’t be a panacea, it’s clear it has the potential to deliver meaningful medical help. And the fact that doctors achieved these results with common, consumer-friendly video chat products means that the industry has an opportunity to reconsider what’s actually necessary for a valuable telehealth experience. However, barriers still remain against full adoption, including price, ease of use, and privacy.

These are the primary areas of focus for us at Kinoko Chat. And that’s why we’ve started partnering with in-home care agencies to pilot Kinoko Chat in a telehealth setting. We’re opening up a pilot program for agencies to try Kinoko Chat units with their customers (at no cost). If you’re interested in piloting Kinoko Chat for a telehealth experience, please reach out to us at